Lexa AI is CoSure’s compliance management platform. It brings requirements, controls, supporting records and open actions together so your teams can manage the work and review the position across the firm.
CoSure provides the technology, implementation and specialist delivery support to put it to work.
The recovery test and supplier continuity plan are linked to the same control. The reviewer can see which records are current and which need attention.
Illustrative records. Select a tab to follow the work.
Regulatory requirements affect customer service, governance, technology and day-to-day operations. We agree the relevant areas with your team, taking account of your firm’s permissions and activities.
A board report can describe the work a firm has done without showing whether customers are better served. Complaints, service data and product reviews need to be examined together, including differences between customer groups. Otherwise, poor outcomes can persist while the overall figures look acceptable.
Identify gaps in customer outcomes reporting and the action taken in response. Link the review, responsible team and follow-up actions in the same workspace.
CoSure helps assess your current position, configure Lexa around your responsibilities and introduce the working arrangements needed for adoption. Separately scoped assessment and implementation services remain available.
Implementation approachWe review the requirements and records in scope, speak with the relevant teams and document the gaps, including any limitations in the information available.
We set out the changes required, dependencies and proposed responsibilities so management can agree priorities and allocate the work.
Under a separate implementation scope, we help teams revise processes, specify systems changes and report progress against agreed actions.
Lexa maintains regulatory requirements, controls, documents, reviews and actions across Consumer Duty, financial crime oversight, operational resilience, third parties, governance and regulatory change.
AI assists with document review and draft preparation. Client teams review findings and approve decisions.
Explore the Lexa platformCoSure is led by Bartholomew Azubuike Okonkwo, whose background spans banking technology leadership, enterprise systems and regulatory delivery.
His experience includes work involving enterprise systems, operational controls and regulatory programmes. This is relevant when a compliance finding requires changes across several business and technology teams.
About CoSure